Refund policy

We strive to deliver each product in perfect condition. However, returns are accepted only in the case of damaged products, subject to the conditions below.

Eligibility for Return

  • Returns are accepted only if the product is received in a damaged condition.
  • A clear and continuous unpacking (unboxing) video is mandatory from the moment the package is opened.
  • The video must clearly show the product, packaging, and the damage without any cuts or edits.

Non-Returnable & Non-Exchange Items

  • We do not accept returns or exchanges for reasons such as:
  1. Size or fit issues
  2. Color or design preferences
  3. Change of mind
  4. Slight variations in color or texture due to lighting or screen resolution
  • No exchanges are provided under any circumstances.

Return Request Process

  • Customers must contact us within 24 hours of delivery with the unpacking video and order details.
  • Requests without a valid unpacking video will not be approved.

Condition of Returned Items

  • The item must be unused, unworn, and in its original packaging with all tags intact.

Important Note

  • Any return request that does not meet the above conditions will be strictly rejected.
    By placing an order on our website, you agree to this Return Policy.